Privacy Policy

Privacy Policy and Code of Conduct

  • EFG CZ spol. s r.o., ID 25649876 (the administrator and processor) processes personal data of the subjects in accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
  • Personal data are processed solely for the purpose of
    • the performance of acts connected with commercial relations,
    • fulfilling the duties of business, service and system support services,
    • sending sales, marketing and technical messages and information about products, new software versions or other services exclusively related to the Contractor's activities. EFG CZ spol. s r.o. may use the services of third parties to send messages by e-mail. Only the e-mail address of the entity will be provided to the third party for this purpose,
    • monitoring and evaluation of user access to web portals and applications operated by EFG CZ spol. s r.o. for the purpose of their development and improvement of functionality.
  • Personal data is stored in the Czech Republic on a secure server of EFG CZ spol. s r.o. The processing and storage of data, including users of the Aktion CLOUD service, is specified in the general terms and conditions at the address of EFG CZ spol. s r.o.: https://www.efg.cz/vop
  • Personal data are processed in the following scope: Name, surname, e-mail address, telephone number, job title.
  • The personal data is stored for the duration of the relationship until the settlement of all mutual relations or until the necessary archiving of the data. The data will be deleted no later than 2 years after the end of the performance of the reciprocal relationship.
  • Users can check, edit or delete the personal data entered by users during registration in the Personal Data section. Their processing history is also available here. By deleting the data, consent to its processing is automatically withdrawn. If deletion is not technically possible or if the user (data subject) is not sure what other personal data is being processed, he or she can request a check or withdraw consent to processing by contacting technical support. In the event of a request for erasure or withdrawal of consent to processing, the personal data will be erased from the contractor's production systems within a maximum of 1 month. Data from DB backups will be deleted for technical reasons within 12 months at the latest.
  • If the user enters the personal data of other data subjects - their customers or partners, or if the users register under the client's entity themselves, the client becomes the controller of these data. EFG CZ spol. s r.o. has the right to process these data in the same manner and to the same extent as the client's data.
  • EFG CZ spol. s r.o. data has the right to process personal data of persons contained in production or test databases of SW products that it operates within the provision of services or in local systems to which the customer or user allows access (locally, VPN, TeamViewer, etc.). In the case of copying data from the user's local server to the server of EFG CZ spol. s r.o., the data will be transferred in pseudonymised form, unless otherwise agreed. The processing of personal data consists in their
    • You take it,
    • automated processing for the purposes of the controller,
    • storage for analysis, advice and service,
    • transfer to outputs and reports for user needs,
    • custom modifications,
    • solving bugs, improving product features,
    • other activities related to the product.

    The data will be deleted within 1 month after the end of the reason for processing. EFG CZ spol. s r.o. undertakes to:

    • not to disclose the personal data obtained to third parties, unless it has been expressly instructed to do so in advance by the customer or user,
    • not to entrust other persons (other processors") with the processing of personal data,
    • process personal data only for the purpose expressly defined in these terms and conditions and will not process it for its own purposes in any case,
    • to process personal data only in accordance with documented instructions from the Customer, including with regard to the transfer of personal data to a third country or an international organisation,
    • to provide the Customer or the Controller with all necessary assistance that may be required to carry out consultations with the Data Protection Authority or other administrative or supervisory authorities,
    • to provide the Client with any information that the Client may need to demonstrate compliance with its obligations as a data controller or processor
  • The Contractor's contact address for data breach notification and other related communications is listed at www.efg.cz/kontakt.